Find answers to common questions about Busiconn
Search for a listing, connect with the provider, and use our secure escrow system for payment.
For a protected deal, funds are held while the deal progresses. After delivery is marked, use the review window shown in the deal tracker to confirm completion or raise a dispute. Eligible funds can be released automatically when that window expires without an open dispute. Payment protection does not replace checking the provider and agreeing clear terms.
Review and Pay shows the order amount, payer platform fee, and total before you pay. An add-to-order payment has its own fee breakdown too. A provider's first-deal fee waiver does not waive the payer's platform fee. Check the displayed quote for the amount that applies to your payment.
The payer can request cancellation when the deal tracker offers it, before a physical order is shipped or the work is marked delivered. An open add-to-order request must be completed or declined first. The provider can accept or decline; if they do not respond by the displayed deadline, an eligible refund is queued automatically.
Raise a dispute within the review window shown in the deal tracker and describe the issue in chat. An open dispute blocks payout. If a refund is agreed and the provider approves it, the refund can be queued while funds are still held. Automatic refunds are blocked once provider payout has begun.
No. It means the refund is being processed through the payment provider. The final status is updated after provider confirmation. Bank processing times can vary; use the deal tracker and contact support if you need help.
Yes. Use Report on their post or profile and choose the closest reason. You can also block the user to prevent new contact.
Choose Add Post, describe your product or service, and select the appropriate deal type. Complete the required KYC to receive protected deal payments.
Eligible held funds are released after payer completion or expiry of the delivery review window without an open dispute. Payment-processing is not confirmation of bank credit. The deal is marked completed after the payment provider confirms payout success.
The payment request and deal tracker show your estimated payout after applicable provider fees. A qualifying first deal may receive a provider platform-fee waiver; follow the quote shown for your deal. Additional order amounts also affect the final payout. Payer fees are separate.
Yes, Busiconn supports posting of skills, freelance services, and business offers in the relevant section.
Keep your profile active, share listings, and engage with businesses through chat or calls.
Yes! You can post product/service deals and promote your business page on Busiconn for visibility.
Choose your preferred way to get help. We're here to support your business success!
Questions and account assistance
Email our team for help with your account or the Busiconn platform.
Email SupportNeed immediate help? Email us directly at contact@busiconn.com